Rebecca Johnson
UX designer

Harrisburg Website Redesign

Researching usability issues with current city website through a heuristic evaluation and remote moderated usability testing

Harrisburg Website

Our team chose a city website to research redesign possibilities. We chose the Harrisburg, PA website due to noticeable usability issues upon our first exploration. Our research noted those issues using industry standards and gathered insight from user test participants on their experience navigating the site. We wrapped up with a list of recommendations for a future redesign.

Timeline:

7 Weeks

Team:

  • Rebecca Johnson

  • Shuyi Shao

  • Labdhi Turakhia

Role:

UX/UI Designer

Tools:

Google Forms, UserZoom Go, Validately, Qualtrics, Excel

Harrisburg Website Redesign
Harrisburg Website Redesign

Harrisburg Website Redesign
Harrisburg Website Redesign
Harrisburg Website Redesign
Harrisburg Website Redesign
Harrisburg Website Redesign
Harrisburg Website Redesign
Harrisburg Website Redesign
Main Findings
Harrisburg Website Redesign
Harrisburg Website Redesign
Harrisburg Website Redesign
Harrisburg Website Redesign
Harrisburg Website Redesign
Harrisburg Website Redesign
Harrisburg Website Redesign
Harrisburg Website Redesign
Harrisburg Website Redesign
Harrisburg Website Redesign
Harrisburg Website Redesign
Harrisburg Website Redesign
Harrisburg Website Redesign
Harrisburg Website Redesign
Harrisburg Website Redesign
Harrisburg Website Redesign
Harrisburg Website Redesign
Harrisburg Website Redesign